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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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courtney gay

July 19, 2024

5  out of  5 rating by courtney gay
"Ashley Garrett is one of the nicest and most helpful representatives I have ever spoken with. She was beyond helpful, knowledgeable and so kind dealing with customers. Hands down the best agent!! A wonderful experience dealing with Ms. Ashley, thank you so much!!"
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Barbara Ragin

July 14, 2024

5  out of  5 rating by Barbara Ragin
"The State Farm agency is very knowledgeable and very concerned about the situation that each client needs"
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yami

July 8, 2024

5  out of  5 rating by yami
"Juan Cruz Recio Was very professional and helped get us the best deal!"
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Tom Coughlin

July 8, 2024

5  out of  5 rating by Tom Coughlin
"Unfortunately I forgot the name of the person who I spoke with but she was very helpful. She took the time to find out the answer to my question and make sure it would be resolved."
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James P. Van Fleet

July 5, 2024

5  out of  5 rating by James P. Van Fleet
"Excellent quality of service, speak to live american people"
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Carmen

July 4, 2024

5  out of  5 rating by Carmen
"Our State Farm agency was able to help file a claim for a glass replacement after we we unable to maneuver the online system, We re thankful for the help."
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Judy “Judybea” Wiglesworth

July 1, 2024

1  out of  5 rating by Judy “Judybea” Wiglesworth
"I have had to amend my review…with difficulty…as I truly thought the world of this establishment at one time…absolutely, no longer. There has been a consistent trend of questions and concerns not being addressed or answered, there are numerous phone calls that have not been returned, and a general attitude of nonchalance on the part of whoever decides to answer the phone…this is the case with both State Farm and this particular office. I understand that customer service is not a priority these days, but with an increase of 20-30 percent in insurance costs…Every month for the last 6 months…I think it is absolutely appropriate for me to expect not to be hung up on…4 times!!!…after being on hold for an average of 20 minutes for each call…and then to be told that your receptionist was not able to listen to my many messages pleading for a call back…after having had 3.5 hours to play back and listen to the answering machine??!!! We have been with this State Farm agency for almost 30 years and overlooked so many slights and shuffling to the next person…there is no point in having a local agent that could care less about your experience with them…especially if you are paying exponentially more to be treated exponentially worse. So extremely disappointed with these individuals and this particular agency…there is absolutely NO benefit to staying with them…no customer loyalty for a very long time…not even civility….shame on you. questions"
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Ja Simon

June 30, 2024

5  out of  5 rating by Ja Simon
"Awsome"
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Joe Nogueras

June 25, 2024

5  out of  5 rating by Joe Nogueras
"Juan was awesome and saved me money, highly recommended them"
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James Brown

June 14, 2024

5  out of  5 rating by James Brown
"Jenny Polwort deserves 10 stars! Her troubleshooting and problem solving skills are what sets her apart"
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Dylan Butler

June 11, 2024

5  out of  5 rating by Dylan Butler
"Great to do business with! Fast easy and friendly!"
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Michael Howard

June 11, 2024

1  out of  5 rating by Michael Howard
"I spoke with Jordan 5 weeks ago in regards to adding a car onto my policy that I have insured with Geico insurance company and the rate he gave me was competitive and acceptable. Today when I called to add the car onto the policy he claimed that he didn't keep the information on file and I needed to give him the information again. After giving him the information he quoted me double the price as he did 5 weeks ago! 2 weeks ago when I purchased a new car I called the agent for the cost of insurance and when I challenged the price they quoted me they the customer service guy hung up on me. I knew what the insurance should cost before I called them and the cost was $50 a month higher and their explanation was well this car cost more to insure but it doesn't, I insured it for just about the same cost as the car I am replacing with only a $2. Dollar difference and according to Google it should cost around the same as the current car I had insured with them and Google was correct. Anytime I try to add a car to my policy the cost was higher than it should be or I thought it should be at this State farm agency. In fact I get different rates from different customer service agents at this agency anytime I try to get a quote for a car I want to insure, this is really sick and I am done with this agency And I am changing agencies tomorrow. I like State farm insurance company and I'm going to change agents not insurance companys I had enough of this State farm agency!!!"
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valarie Mitchell

June 6, 2024

5  out of  5 rating by valarie Mitchell
"Juan Cruz Recio is an awesome agent! He listened to my needs and went above and beyond to make sure I was happy & fully covered."
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Glory Be

June 4, 2024

5  out of  5 rating by Glory Be
"After I searched online for a better insurance rate, of course many popped up offering to see if they could oblige. Seeing "State Farm" among the ones responding, I entered my info there. Juan Cruz Recio initiated contact with me. He talked to me more as if I were a friend than a potential client. He is very easy to talk with and even laughed at my jokes. So now, with State Farm, I am saving just a hair under $70 per month with a couple extras included that I did not have before, rental car and towing. Today, when every penny matters more than ever I am very grateful for this savings. Thank you Juan."
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Angel*1

June 3, 2024

5  out of  5 rating by Angel*1
"I been with State Farm for many years and they have always been so helpful regardless of the issue. The staff is always friendly and Maddie has always been such a an amazing person to speak with and resolve any issues at hand. I highly recommend them and also thank you Tish State Farm for all the pleasant years and years to come"
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Any Parra

May 30, 2024

5  out of  5 rating by Any Parra
"Fernando is a great agent with high customer service skills and very gentle. He answered all my questions and look for options to help me find better solutions to my questions and concerns."
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Mariela Lopez

May 18, 2024

5  out of  5 rating by Mariela Lopez
"Juan cruz recio was very courteous ,and polite and Informative with me on the phone when I was interested in a price quote. ToDAY, that is very unusual! He represents your services well. I simply called for information for future reference today"
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Pamela Hiatt

May 13, 2024

5  out of  5 rating by Pamela Hiatt
"Juan was so helpful and patient with me in setting the details for my auto insurance. He help me get the coverage I needed and the price I needed that helped my budget."
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Extra Company HT

May 10, 2024

5  out of  5 rating by Extra Company HT
"Nice people and very friendly."
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Warren K. Long

May 10, 2024

5  out of  5 rating by Warren K. Long
"I was blown away with the extremely high quality of customer service offered regarding my vehicle insurance coverage. Having brought my documents for my current vehicle insurance company for Ashley to analyze and offer comparison with what State Farm could offer me. Although I probably wore out my visit, I was treated with unbelievable kindness and respect, character traits missing from other insurance agents who I have met with over the past several weeks. I genuinely appreciated meeting with Ashley and receiving her honest opinion about the insurance coverage that would be best for me."
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Pauline Barnes

May 9, 2024

5  out of  5 rating by Pauline Barnes
"Jenny helped me at a time when insurance was sky high and going higher. She customised a policy for me that was just perfect for my budget. After shopping around I couldn’t find a policy comparable to State Farm. Jenny new all the ins and outs of her business and a super nice person to deal with."
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John Dattoma

May 8, 2024

5  out of  5 rating by John Dattoma
"Called my State Farm agent's office. Had the pleasure to speak to Jenny Polwort to discuss a transfer of vehicle and additional coverage. Jenny was professional, pleasant and executed everything she said she would in a very short time. I felt like I was in the hands of a very knowledgeable agent who treated me as if I was the most important client she had. Can't say enough good things about her John D'Attoma"
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Tyrone Miller

May 8, 2024

5  out of  5 rating by Tyrone Miller
"All great"
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Scott Cataleta

May 8, 2024

5  out of  5 rating by Scott Cataleta
"Had the pleasure of speaking with Jaun with State Farm yesterday about auto insurance If you need Insurance I highly recommend you give him a call."
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Ivia Calderon

May 6, 2024

5  out of  5 rating by Ivia Calderon
"We had a great experience with Tish Oleksy. Friendly staff and courteous. Eager to help. It was a pleasure to meet Luisa too. Very professional, polite, respectful and all the time looking for the best deal for us. It was a great experience, highly recommended!"