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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jill Reed

November 12, 2024

5  out of  5
rating by Jill Reed
"Jenny was incredibly helpful - courteous, efficient, patient, clear and knowledgeable. I couldn’t ask for more."
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Susie Rodriguez

November 6, 2024

5  out of  5
rating by Susie Rodriguez
"I’m glad I got my car insured with State Farm! I got a great rate and had Juan as my insurance agent. He was really thorough and in depth about what I’d expect with the different coverages that are offered as well as any discounts that can be added to my policy. He was really respectful and I certainly appreciate having agents talk to me with care and honor. We definitely need to see more people like Juan. Thank you again!"
We responded:
" Thank you for your review, Susie! I am glad that Juan and our office were able to help you with your auto insurance and get you the information you needed. Feel free to give us a call if you have any questions going forward! - Tish "
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Janet Maley

November 5, 2024

5  out of  5
rating by Janet Maley
"Professional, no hard sell Polite. Saved me money."
We responded:
"- Hi Janet! Thank you for your review and feedback! I am pleased to hear that we were able to give you the help you were looking for and help you find the right plan for you. Give us a call if you have any questions! – Tish"
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Maria Enid SANTIAGO

November 4, 2024

5  out of  5
rating by Maria Enid SANTIAGO
"Me siento muy agradecida y satisfecha por el excelente servicio ofrecido por su representante de servicio, Juan Cruz quien con mucha paciencia, profesionalismo y amabilidad me asistió en el día de hoy. Sobrepasando así mis expectativas con State Farm. Muchas gracias por escoger personas con estas características de compromiso y excelencia de servicio al cliente María"
We responded:
"Gracias por sus amables comentarios y su negocio. "
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Pete Abraham

November 4, 2024

5  out of  5
rating by Pete Abraham
"Very pleased with customer service and happy to be in State Farm family"
We responded:
"We appreciate you vote of support Pete. Thank you for your business-Tish"
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Tamarah Helmstetler

November 1, 2024

5  out of  5
rating by Tamarah Helmstetler
"I worked with Nicolette Harvey when buying State Farm Auto insurance. She was extremely helpful, informative, and patient when personalizing my policy. She quickly provided me with affordable coverage that suited my needs. She listened to all my concerns, was patient with my requests and chages, and helped me get the policy that worked best for me. I would highly recommend Nicolette Harvey to help you with you insurance needs."
We responded:
"Thank you very much for your feedback. We really appreciate it and Nicholette is amazing. Thank youf or your business."
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Alejandro Bravo

October 31, 2024

5  out of  5
rating by Alejandro Bravo
"Fernando Rea was very helpful! Very pleasant and professional. He was very easy to reach and he made sure to answer all of our questions. Highly recommend him."
We responded:
"Thank you for the 5 Star review Alejandro! Fernando is a great addition to our team and please don't hesitate to have your friends and family call him. "
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Diane Long

October 25, 2024

1  out of  5
rating by Diane Long
"I was never told that their “ roadside “ has a limit of 3. So they cancelled me! Not very customer oriented in my opinion"
We responded:
"Hi Diane, I am sorry you had that experience. Please give me a call at the office as I would liek to discuss it with you. -Tish"
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leonel rodriguez alonso

October 18, 2024

5  out of  5
rating by leonel rodriguez alonso
"Me cambie para esta póliza de seguro no solo por la baja cotización sino la buena atención de juan y explicación de como funciona verdaderamente un seguro tanto de auto como de salud sinceramente es un excelente gestor que no engaña al cliente que busca una mejor cobertura muchas gracias y bendiciones por su buen trabajo"
We responded:
"Gracias!!! "
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Ramona Jean Brown

October 18, 2024

5  out of  5
rating by Ramona Jean Brown
"Juan was very understanding, helpful and kind. He throughly explained everything and answered all of my questions. I was expecting to pay $700 to get started and only paid a fraction of that. He was a breath of fresh air. 😊"
We responded:
"Hi Ramona! Thank you for your review and feedback on your experience with us, I am so happy to hear that we were able to help you out and answer your questions for you. Don’t be a stranger, give us a call with any questions! - Tish"
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Mtexas states

October 15, 2024

5  out of  5
rating by Mtexas states
"A+ team and always helps me when I need help."
We responded:
"I appreciate your amazing review! I am glad that we were able to help you out and give you the information you were looking for, please give us a call if you have any questions! - Tish"
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Caleb Joyce

October 14, 2024

5  out of  5
rating by Caleb Joyce
"Randy was great and was able to answer all of our questions. He was very easy to reach and did a great job. Highly recommend him."
We responded:
"Thank you, Caleb, for your review and feedback on our office! I am glad that we were able to get you the answers you were looking for, please feel free to give us a call should you need any further assistance! - Tish"
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Sasha Hatfield

October 11, 2024

5  out of  5
rating by Sasha Hatfield
"Randy was very helpful! Very pleasant and professional."
We responded:
"Hi Sasha! Thank you for your review and comments on your experience with us! I am glad that Randy was able to help you out, please give us a call with any questions! - Tish "
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Silvesters Moreno

October 4, 2024

5  out of  5
rating by Silvesters Moreno
"Excelente servicio, les recomiendo a Juan Cruz, son el apoyo en español me brindo el mejor servicio, 100% full atención. Gracias ⭐⭐⭐⭐⭐"
We responded:
"Gracias!!"
Profile photo of Jessica Weaver

Jessica Weaver

October 3, 2024

5  out of  5
rating by Jessica Weaver
"Juan was truly "Juan of a kind!!" I value his help SO MUCH!!! Buying my policy with State Farm saved me $122 month! Juan was a please to talk to and I am so grateful I made that phone call! Praise Jesus 🙌"
We responded:
"Hi Jessica! Thank you for your kind review and feedback on your experience with us! I am happy to hear that we were able to give you the information and assistance you needed and find the right plan for you. Give us a call with any questions! – Tish"
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Bruceness Tatum

October 2, 2024

5  out of  5
rating by Bruceness Tatum
"I was greeted through a phone call from Mr. Juan Cruz Recio who was very polite in helping me in my interest in finding cheaper car insurance. I was able to save $100 with the same deductibles from my previous insurancer. Also the savings allow me to get a short term life insurance policy plan. I’m beyond Happy with my savings. Thank you State Farm"
We responded:
"Thank you for your 5 Star Review Tatum. Juan is a great guy and I am happy to hear you had a great experience with him. Thank you for your business. -Tish"
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Pam Turner Foster

October 1, 2024

5  out of  5
rating by Pam Turner Foster
"Although I have never been to the office of State farm in Gainesville, Florida, I have Enjoyed working with Maddie Hines there. M. Hines demonstrates what I consider to be real Customer service, meaning that the person offering to help you really cares about the situation and your problem. She doesn’t say I will transfer you. That’s not my job., She doesn’t put you on hold and forget about you. She does not fail to call you back in a timely fashion and she does not tell you something that is untrue or incorrect. .Ms. Hines is an exemplary person amongst many customer service titled people and should be recognized as such I hope that her supervisor continues to watch her progress and will do something to make her even happier to work for State farm and stay"
We responded:
"Hi Pam, Thank you for your kind words about Maddi. She is a gem and we know it! We appreciate your business and call us anytime. Tish"
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Ben Rehder

September 24, 2024

5  out of  5
rating by Ben Rehder
"Great customer service."
We responded:
"Ben, Thank you for the 5 Star review and we appreciate your business. Please dont hesitate to reach out to us for any of your insurance needs. -Tish"
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Amanda Gallagher

September 15, 2024

5  out of  5
rating by Amanda Gallagher
"Randy is a very helpful agent!"
We responded:
"Thank you Amanda for the kind words and we agree, Randy is a great agent! Please dont hesitate to reach out for any of your insurance needs. -Tish"
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Steven Swift

September 11, 2024

5  out of  5
rating by Steven Swift
"Randy was very professional and really took the time to understand my needs and find the best solutions."
We responded:
"Hi Steven! I appreciate your lovely feedback on your experience with us and I am happy that we were able to give you the help you needed to find the best solution for your situation. Give us a call with any questions! - Tish "
Profile photo of Breanna Rongo (Bree)

Breanna Rongo (Bree)

August 31, 2024

5  out of  5
rating by Breanna Rongo (Bree)
"Lovely agency. Friendly & knowledgeable staff."
We responded:
"Hi Breanna! Thank you for your review! We love hearing feedback from our customers about their positive experiences with us. I am happy that we were able to give you the help you needed, give us a call with any questions! – Tish"
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joel eaton

August 30, 2024

5  out of  5
rating by joel eaton
"Great service and prices!"
We responded:
"Thank you for your feedback, Joel! I am happy to see that you were pleased with your experience with us, and we appreciate your comments! Please feel free to reach out with any more questions! - Tish "
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daniela hernandez

August 21, 2024

5  out of  5
rating by daniela hernandez
"Fernando was so helpful and kind, I would 100% recommend him for any doubts or first time clients."
We responded:
"Thank you for your 5 Star review. Fernando is one of our hardest working team members. If you have any questions or concerns, give us a call. -Tish"
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patricia hogenson

August 20, 2024

5  out of  5
rating by patricia hogenson
"I saved twenty five dollars a month with one simple call. Juan is a sweetheart."
We responded:
"Thank you for your review, Patricia! I am glad that Juan was able to help you find the right plan for you. If you have any questions or concerns, give us a call! - Tish "
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Mishu Mom

August 20, 2024

5  out of  5
rating by Mishu Mom
"Jenny was the person I spoke with today. Everyone is always very helpful and they follow through in a very reasonable time frame.. She was a very pleasant person and was willing to assist me in reducing my monthly payment.She is definitely an asset to State Farm."
We responded:
" Hi Mishu! Thank you for your kind feedback! I am happy that Jenny was helpful and Got done everything you needed her to in a timely manner and answer all your questions. If you have any questions or concerns, give us a call! – Tish "