State Farm® Insurance Agent Tish Oleksy

"I have had to amend my review…with difficulty…as I truly thought the world of this establishment at one time…absolutely, no longer. There has been a consistent trend of questions and concerns not being addressed or answered, there are numerous phone calls that have not been returned, and a general attitude of nonchalance on the part of whoever decides to answer the phone…this is the case with both State Farm and this particular office. I understand that customer service is not a priority these days, but with an increase of 20-30 percent in insurance costs…Every month for the last 6 months…I think it is absolutely appropriate for me to expect not to be hung up on…4 times!!!…after being on hold for an average of 20 minutes for each call…and then to be told that your receptionist was not able to listen to my many messages pleading for a call back…after having had 3.5 hours to play back and listen to the answering machine??!!! We have been with this State Farm agency for almost 30 years and overlooked so many slights and shuffling to the next person…there is no point in having a local agent that could care less about your experience with them…especially if you are paying exponentially more to be treated exponentially worse. So extremely disappointed with these individuals and this particular agency…there is absolutely NO benefit to staying with them…no customer loyalty for a very long time…not even civility….shame on you. I want to amend my review and state that the customer service has only become worse…to the state that we have moved all of our policies…4 vehicles and our homeowner’s policy, as well. The rudeness, lack of assistance, and derogatory behavior is beyond reprehensible….we shifted everything to another State Farm representative who actually answers the phone and responds back to their customers in a timely manner. This is a disgusting way to treat people who have been loyal customers for almost 30 years! As I read all the 5 star reviews 🤦🏻‍♀️, I have to agree that Juan is a fabulous and competent individual…we worked with him prior to his employment with Tish Oleksy…as for all the other compliments, wait until you need them to help you with an actual claim…you will see their true colors then! Although, I wish no more difficulties for people…this State Farm office will not be there for you…"

"Jenny was AMAZING , she answered all my questions so nicely and my bill went DOWN ! I’ve never had a car insurance that actually went down every other car insurance I’ve had always made my bill go higher every renewal ! I’m so glad I switched to state farm ! I recommend State Farm to everyone !"

"I am so pleased with the customer service I have received from this agency. Juan Cruz is an outstanding agent and he gave me the best price plus more benefits than I was looking for. Very happy with them!"

"Randy was a great help with setting up my new policy with State Farm. I had been with USAA for over 40 yrs but now it seems as if they are doing things to make people leave them here in Florida. Well with me it worked. Same coverage for less than half the price! No brainer! Thanks Randy."

"Great service!! Very helpful and not at all pushy!"

"I was assisted by Juan, who was knowledgeable and efficiently assisted me. He respected my time, providing solutions that focused on my needs while making my experience frictionless. ⭐️⭐️⭐️⭐️⭐️"

"Randy made the experience of shopping for new care insurance a breeze. He took the time to explain my options and helped me to create a policy that fit my needs and my budget. I'm very happy with my new insurance guy!"

"Always very friendly over the phone, and not aggressive about upselling additional insurance products. Randy was particularly good at explaining how specific policies work and patient with my questions."

"Such an easy and pleasant experience. Great customer service and paying much lower than progressive"

"Wonderful place and save me money. They are very courteous and professional I recommend if you want to save money in your insurance."

"Every Person I have Ever Spoken to at State Farm has Always been So Pleasant. I Appreciate Jenny and All of the Staff."

"I just had a great experience with Juan he is a great agent"

"I just switched over my insurance with an amazing informative representative name, Mr. Randy. He basically Reassured my trust in the company as I was coming from another company who really did not have any information to give me And was Making Me overpay. He explained the Statefarm insurance better to our understood what I was paying for and gave me a great quote. He also was Very personable I will be giving an update on how my experience is with Statefarm as this New journey. Thank you again, Randy"

"Randy has exceptional customer service skills through his communication skills and empathy to provide customers with the best experience possible. I was able to receive vital information to assist me with car insurance to meet my needs. Randy goes the extra mile for his customers with encouragement and patience to get the perfect service that meets the customer's needs. Thank you, Randy and Tish Oleksy-State Farm Insurance Agent, for your service."

"Top notch "customer service;" so rare these days. Randy Olding reached out to me as I was searching online for less expensive auto insurance. He was very patient; answered ALL my questions. I recently moved to Central Florida after living many years in Sarasota, so it was "time for a change." Glad to have a company more local. Also have spoken to "Maddy" several times, and she is also very helpful, respectful and sweet. These days, customer service is SO RARE that I "take notice" when it's still done right. Thank you, Randy and Maddy."

"Everyone I have spoken to for coverage has been fantastc. I am a stickler for good customer service, and it's top notch at this particular State Farm Office. My compliments to Tish Oleksy, she has a great team assembled there. A special shout-out and sincere thanks to to Juan Cruz Recio who was instrumental in easing my purchase today of a vehicle. He double and triple checked every aspect to insure no snafu's jumped up to bite me, and I appreciate it. Juan, you're a Rock Star Brother. Thanks again. Sincerely, David Graham"

"I just had a very pleasant experience with Randy O at Tish Oleksy - State farm Agency in Gainesville, Florida. I requested auto quotes online and he was the first one to call me. Good information and suggested updates to what I have currently and I already have everything done and new policy in place. --- Jenny"

"Randy called today from Tish’s office in Gainesville FL. I really appreciate his straight forward, clear communication and helpful assistance with my vehicle policy information. The planned discount coming soon is a blessing and I appreciate the consideration and support by SF. 😊"

"Juan is super helpful and professional!!! 😊"

"Very helpful take care of my Problem ASAP can I be more happy with the results"

"Staff is always polite and knowledgeable. Service was fast."

"So far so good. All seems great. Update to follow in 6 months."

"Randy Olding not only saved me tons of money on insurance he also helped me considerably in shopping for my next motorcycle! Name another agent who would take that time :)"

"Got saved by Juan for my auto insurance policy, he was very informative, respectful and professional l recommend him as your agent."

"Your receptionist Shelly was very helpful and.generous with her time in taking my payment and assisting me with setting up an online account. Refreshing to experience her positive attitude!"